Frequently Asked Questions...

Q. Is it easy to Use?
A. Yes - Very easy, you don't have to be a computer expert to use Front Office System. The terminology and navigation used are very easy to use.


Q. What does it cost?
A. Prices start from only $99 setup and $49 per month. Please read our costs page.


Q. Can I still use me existing booking system with Front Office System?
A. We offer different modules to suit the situation of each type of hotel/motel system


Q. How long will it take to setup Front Office System?
A. Usually Front Office System can setup within a few days.


Q. Can I try it first before I buy?
A. Yes - you can try Front Office System free for 4 weeks first before committing.
Book a free demo of Front Office System here.


Q. Can I stop using Front Office System if it does'nt work for me?
A. If for what ever reason Front Office System doesn't’t work for you, you can stop at any time.
Please read out testimonials


Q. Am I locked into a contract with Front Office System?
A. No - there are no lock in contracts.


Q. What sort of support do I get?
You get 7 days a week 7am - 10pm directly from our support team, we do not have computerized phone answering, when you ring for service you get a real person.


Q. Can Front Office System alert me by my mobile phone if I'm not in the office?
A. Yes – Smaller hotels, B & B’s need the ability to leave their office from time to time , Front Office System allows the manager to switch the SMS messages facility on so he/she can receive a SMS message every time a booking is made by any of the Last minute sites as well as from his bookandpay button on his/her web site. These bookings are automatically put into the Front Office System, so the manager then know what rooms are remaining . The manager then can safely receive phone bookings while absent from the reception. The hotel manager can even log onto Front Office System using one of the new NextG Telephones or lap top to manage all his/her inventory.


Q. Does Front Office System provide guests an invoice?
A. Yes - Front Office System creates guest invoices automatically as bookings are entered into the system.


Q. What new feature will be added to Front Office System in the future?
A full MYOB and QuickBooks interface with back office accounting.